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‘Megatrends’ will dictate business success | IR News | Inside Retail

Having great products at the right price is no longer a guarantee of success in the global marketplace, according to a global research report released today.

Australian businesses which fail to embrace eight customer service “megatrends” during the next decade will falter at the hands of savvy local and international competitors, according to the report ‘Service 2020: Megatrends for the decade ahead’, a BDO Global report written by the Economist Intelligence Unit capturing the views of 479 business leaders world-wide.

‘Megatrends’ will dictate business success | IR News | Inside Retail.

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New Book ‘Predictive Marketing: The Secret Sauce’ Teaches Businesses to Forecast Customer Behavior

This great article is really talking about the importance of data. Do you collect data in your business?….I mean any data.
Names, addresses, emails, phone numbers?? If you don’t how do you communicate with your customers?

via New Book ‘Predictive Marketing: The Secret Sauce’ Teaches Businesses to Forecast Customer Behavior.

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Holiday Marketing Guide: 7 High-Tech Solutions for Small Business

Holiday Marketing Guide: 7 High-Tech Solutions for Small Business.

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5 Reasons Why Your Business Website Matters More Than Ever | Sales & Marketing Advertising, Marketing & PR from AllBusiness.com

5 Reasons Why Your Business Website Matters More Than Ever | Sales & Marketing Advertising, Marketing & PR from AllBusiness.com.

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